Commercial Fibre Solutions

Connect and Conquer with Tailored Fibre Packages

Who We Are?

We are the leading provider of top-tier fibre connectivity solutions that help businesses stay ahead in the digital world. Our reliable, high-speed internet solutions are designed to boost productivity, streamline operations, and support future growth. We take pride in delivering exceptional service with a focus on simplicity, transparency, and security.

Why Choose Us?

Next Level Service: We believe in providing a service that’s as simple as it is reliable and supports a free and open internet. We’ll never interfere with your usage and the plan you sign up for is the plan you get — no surprises, no hidden throttling. With 24/7 qualified engineer support, you can count on us anytime you need assistance.

Say goodbye to restrictions

Unlike most ISPs, we don’t impose any Fair Usage Policies that limit or curb your data usage. All of our Business Fibre packages are completely uncapped, meaning you can enjoy uninterrupted internet at full speed.

No Throttling,
Ever

We understand the importance of reliable speeds for your business, and we’ll never throttle your connection. By constantly expanding our infrastructure, we increase speeds to meet growing demand.

Fast Response & Dedicated Support

Whether you have a small query or a major technical issue, our team of qualified network engineers is ready to help. We pride ourselves on our quick turnaround times and dedicated support, ensuring your business remains online and operational.

Lightning-Fast Connectivity with Cloudflare

We’ve partnered directly with Cloudflare to provide you with faster, more secure network performance.

Redundancy: A Reliable Backbone

Faircom’s fibre network is designed with redundancy at its core. This means that if one connection encounters an issue—whether due to technical faults or external factors—an alternate route seamlessly takes over. This architecture minimizes the risk of downtime, ensuring that your business operations continue without disruption.

Our redundant setup involves multiple data paths and diverse infrastructure components, which work together to provide a fail-safe mechanism for consistent connectivity.

Performance Stats You Can Rely On

low latency to London

network uptime over the last 3 months

latency to Johannesburg

Uptime, over the last 365 days

Diverse Links: Keeping You Connected

To further enhance reliability, Faircom utilizes diverse links. These secondary links are strategically deployed to reroute traffic in real time should the primary connection face any issues. This dynamic failover capability ensures that your connection remains stable, even during unexpected interruptions, and that your business can continue to operate at peak efficiency.

We took NO detours

We’re here for the long haul, so we built something that lasts.
Direct access to International Backbones.

Clients who trust us

What Our Customers Say

Exceptional service! This company goes above and beyond to meet their customers\’ needs. I couldn’t be happier with the results.

Outstanding quality and professionalism. I\’ve been a loyal customer for years and have never been disappointed.

Reliable and trustworthy. I highly recommend this business to anyone looking for top-notch products/services.

Strategic Peering Partnerships

Faircom leverages direct peering agreements with leading internet exchanges and service providers. These partnerships improve data routing efficiency, reduce latency, and ensure quicker and more reliable connectivity. By connecting directly to these exchanges, Faircom provides a premium internet experience for businesses, avoiding unnecessary detours and maintaining a high-performance network.

Faircom Peers with

At Faircom, we’re proud to peer with NAP Cape Town and NAP Johannesburg, two of South Africa’s leading network access points. This strategic partnership ensures faster, more reliable internet connectivity for all our customers. By peering directly with these critical hubs, we reduce latency and enhance the speed and quality of your online experience.

Faircom

Customer Portal

General Queries

Business Hours:
Mon-Fri | 8am-5pm
+ 27 21 815 5700
[email protected]

Technical Queries

Business Hours:
Mon-Fri | 8am-5pm
+ 27 21 815 5700
[email protected]

After Hours Support:
Mon-Fri | 5pm-9pm
Weekends & Public Holidays | 9am-3pm
[email protected]

Account Queries